Product Warranty Policy
At Dyn Interiors, we stand by the quality of our products. Warranty coverage varies from 0 days to 10 years, depending on the product category. Please refer to your product documents or warranty card at the time of purchase for specific details.
Eligibility & Warranty Activation
Warranty Guidelines
This warranty is applicable only for modular furniture manufactured and installed by Dyn Interiors that carries an official warranty. A valid invoice or warranty card is required to process a warranty claim. If a claim is approved, repair or replacement will be provided with a comparable product of equal value. Due to natural variations, replacements may not be an exact match. Unauthorized repairs or modifications immediately void the warranty. Warranty applies only to specific product components as listed in the manufacturer’s warranty. The warranty is non-transferable and applies only to the original purchaser.
Warranty Exclusions
Improper use, incorrect assembly, modifications, or harsh cleaning methods. Scratches, dents, stains, or damage caused by accidents, misuse, or impact. Exposure to excessive moisture, outdoor conditions, or commercial use unless specified. Hardware and additional materials, including hinges, screws, channels, lights, granite, quartz, glass, mirrors, electrical work, false ceilings, and fixing work. Color fading over time due to natural wear. Fungal or algae growth on walls (if covering at least 10 sq. feet).
Physical damage caused by external force or mishandling. Electrical issues, including power fluctuations, short circuits, or faulty wiring. Plumbing problems due to water quality, mishandling, or unauthorized repairs. Damage caused by natural disasters, vandalism, or customer negligence. Standard wear and tear, such as minor scratches and surface deterioration. Labor, installation, or transportation costs associated with warranty claims. Claims related to third-party materials or workmanship not covered under Dyn Interiors warranty.
Post-Purchase Support & Service
After-sales support is available only for manufacturing defects. Glass, mirrors, handles, rusting, and damages from usage are not covered. Any user-inflicted damage is not eligible for free servicing.
